At Sell My Phone, we take the responsibility of buying and selling devices very seriously. Every phone or tablet we purchase must come from its rightful owner. To ensure this, we use industry-leading software that detects and prevents the resale of lost or stolen devices.

One of the most effective ways to reduce electronic theft is by educating consumers on how to safeguard their devices. We encourage every customer to register their devices with their carrier and use tracking tools such as “Find My iPhone” or “Find My Device” whenever possible.

When a device comes into our store, we carefully inspect it and record its Serial and IMEI number. This information is cross-checked with carrier databases to confirm that the device has not been reported lost or stolen. Only after the device passes these checks do we move forward with further inspection and the possibility of purchase.

Our policies are reviewed regularly to keep up with the latest security measures. Thanks to these safeguards, only a very small percentage of devices are flagged. This system acts as a strong deterrent against individuals attempting to sell lost or stolen devices.

If your phone or tablet has been lost or stolen, we recommend that you immediately contact your carrier and file a police report with local law enforcement.

Our goal is simple: to protect our customers, reduce theft in our community, and ensure that every device we buy and sell is safe, legitimate, and handled with integrity.