Welcome to Sell My Phone. By accessing and using our website or selling your device through our platform, you agree to comply with the following Terms and Conditions. Please read them carefully.

Eligibility

• You must be at least 18 years of age to sell a device.
• A valid physical government-issued photo ID (such as a driver’s license or passport) is required. Digital copies, scans, or photos of IDs are not accepted.

Offers and Validity

• All offers are based on the information you provide when submitting your device details.
• Offers are valid for 7 days from the date of submission.
• If the device is not brought in within this time frame, the offer may expire or need to be re-submitted.

Device Evaluation

• Each device will be thoroughly inspected and tested in-store.
• We verify the accuracy of details submitted, including model, storage capacity, condition, functionality, and financing status.
• If your device does not match the description provided, your offer may be adjusted or declined.
• Devices reported as lost and stolen are not be accepted.

Transactions Requirements

• Customers must arrive at least one hour before closing time to ensure enough time for inspection and processing.
• Transactions started later may be held and completed the next business day.
• You must remove all personal accounts (iCloud, Google, Samsung, etc.) and back up your data prior to selling.
• Devices with active locks or accounts will not be accepted.

Payment

• Payment will be made after successful inspection and completion of all requirements.
• Payment options may include Zelle, Venmo, PayPal, or cash (if available at the time of transaction).
• Cash payments are subject to availability and not guaranteed.

Warranties and Liability

• Once the transaction is completed and payment is issued, ownership of the device transfers to Sell My Phone.
• We are not responsible for any personal data left on the device. Customers are solely responsible for backing up and erasing data.
• Sell My Phone provides no warranties regarding resale value, market fluctuations, or acceptance of specific devices.

Fraud and Misrepresentation

• Submitting false information or attempting to sell stolen, counterfeit, or financed devices is strictly prohibited.
• We reserve the right to report suspected fraud to law enforcement authorities.

Policy Updates

• Sell My Phone may update these Terms and Conditions at any time. Updates will be posted on this page, and continued use of our services constitutes acceptance of any changes.

By selling your device to Sell My Phone, you agree to these Terms and Conditions.

If you have questions about these Terms and Conditions, please contact us at:

• 📞 (714) 276-8616
• 📍 2800 N Main St, Santa Ana, CA 92705, USA